Refund Policy

Last updated 9 June 2026

This policy applies to purchases made on latentritual.com.

Website purchases

Website purchases are processed by Paddle. For The Lab / OFX plugin, you may request a refund within 14 days of purchase by emailing [email protected] with the email address used at checkout and your Paddle receipt or transaction ID.

Approved refunds

If a refund is approved, access to the plugin, license, or related updates may be revoked. Refunds are returned to the original payment method through Paddle.

Subscriptions

If website subscriptions are offered in the future, they may be cancelled at any time. Cancelling prevents future billing but does not automatically refund previous payments unless required by law or approved by us.

App Store purchases

Purchases made through Apple's App Store are handled by Apple and follow Apple's own refund process. We cannot issue refunds directly for App Store purchases.

Your rights

Nothing in this policy limits any consumer rights you may have under local law.

Contact

Questions? Email [email protected].